Package Room Management for Apartments: A Manager's Guide

Ten pages of field-tested process from 25 years of on-site package operations — what to run daily, how to set pickup policy, how to hold carriers accountable, and how communities structure the service as an ancillary income line.

• What package room management actually covers, day by day
• The staffing math: hours your leasing team gets back each week
• Pickup window policy that prevents holiday backlogs
• Carrier compliance: how to stop drivers bypassing intake
• Working with the locker or room hardware you already own
• Turning the package room into an ancillary income line
• A vendor question checklist and a full FAQ section

Postal Solutions manages the package room — a Package Manager on-site up to six days a week, organizing, logging, and keeping resident pickup fast.