Package lockers & package rooms
Apartment package lockers solve delivery. They don't solve the package room.
Postal Solutions puts a Package Manager on-site up to six days a week — organizing your package room, clearing locker overflow, logging deliveries, and making resident pickup fast and frictionless. Works with every major locker system.
- ✓ Locker overflow cleared daily
- ✓ Works with any locker platform
- ✓ 10–20+ staff hours back weekly
- ✓ Resident text & email pings
- ✓ Oversized items handled
- ✓ An easy ancillary income addition
Get your free community plan
Tell us your unit count and locker system. We'll send back a staffing and cost plan — no pitch deck.
Where apartment package lockers break down
Compartments fill by noon
One carrier bulk drop can consume a whole bank. Everything after it lands on the floor — and the floor is not a package room.
Oversized never fits
Furniture, tires, mattresses, bulk grocery. No locker takes them, so they live in the leasing office until someone moves them.
Abandoned packages linger
Residents forget. Codes expire. Nobody has the time to chase them, so turnover drops and the next delivery has nowhere to go.
Stop buying lockers. Start managing the room.
A daily Package Manager typically costs less than a second locker bank and gives your team back 10–20+ hours every week.
Compatible with every major package locker system
We are system-agnostic on purpose. Keep the hardware you already bought — we manage the room around it. Compare us against the system you're evaluating:
Apartment package locker questions
What is a parcel locker?
A parcel locker is a bank of secure, electronically controlled compartments installed in an apartment community. Carriers drop a package into an open compartment, the system texts or emails the resident an access code, and the resident retrieves it on their own schedule. Lockers solve intake — they do not organize overflow, clear abandoned packages, or handle oversized items, which is where daily on-site package management comes in.
How many apartment package lockers does a community need?
A common planning figure is roughly one compartment for every three to four units, but real demand swings with resident demographics and peak season. Most communities that size lockers correctly for a normal week still overflow in November and December. A daily Package Manager on-site keeps turnover high so a right-sized bank behaves like a much larger one.
What happens when the package lockers are full?
Carriers stack the overflow on the floor, in the mail room, or at the leasing desk. Those piles are the actual source of resident complaints, staff interruptions, and theft claims. Postal Solutions clears and organizes that overflow every day, logs it, and pings residents so the packages leave the building instead of accumulating.
Do you work with our existing locker system?
Yes. Postal Solutions is system-agnostic. We manage package rooms at communities running Luxer One, Package Concierge, Parcel Pending, Amazon Hub, Smiota, and open-shelf rooms with no electronics at all. You keep whatever hardware you already own.
Can a managed package room create ancillary income?
Many of our communities recover the cost — and more — by structuring on-site package management as a resident-paid amenity fee or bundling it into a service package. It becomes a line item that pays for itself instead of an operating expense buried in payroll.
How is this different from just buying more lockers?
More lockers add capacity; they do not add labor. Someone still has to break down carrier bulk drops, handle oversized items that never fit a compartment, chase 30-day-old packages, and answer the resident at the desk. A Package Manager on-site up to six days a week is usually far cheaper than another locker bank and fixes the part hardware cannot.
More answers on the full FAQ.
Locker pickup guides
See what a managed package room looks like at your community
Twenty minutes, your unit count, your locker system. We'll scope the fit and show you how it can pay for itself.