Why aren't smart lockers enough on their own?

Smart lockers fill up. Carriers overflow into the room. Oversized packages don't fit. Nobody's on-site to move stuck packages, refresh availability, or handle exceptions — so residents complain and staff gets pulled in.

Does Postal Solutions replace Luxer One?

No. Postal Solutions works with Luxer One (and every major locker platform). We manage the overflow, oversized packages, and the physical room around the lockers so the whole system keeps flowing.

Comparison

Luxer One alone vs Luxer One + Postal Solutions

Lockers are a great tool. They're not a strategy. Here's what happens on a real delivery day when nobody is on-site to manage overflow, oversized boxes, and exceptions.

	Luxer One + Postal Solutions	Luxer One alone
Locker overflow	Cleared daily, room stays flowing	Piles up on the floor
Oversized packages	Logged, shelved, resident pinged	Dropped wherever they fit
Carrier drop-off	Directed & organized daily	Whatever the driver decides
Resident pings	Text + email the moment it hits the shelf*	Only when it fits in a locker
Staff hours saved	10–20+ per week	Same hours, same headaches
Tour talk-track	On-site Package Manager amenity	'We have lockers' (everyone does)

*Compatible with every major automated package room platform — logging triggers text and/or email pings the moment a package hits the shelf.

The math nobody talks about

The average multifamily community sees 30–60% of packages overflow the lockers on peak days (Q4, Prime Day, back-to-school). Without a daily Package Manager, that overflow becomes leasing office's problem — which is why lockers alone rarely deliver the ROI the pitch deck promised.

Get the most out of your Luxer One investment

Add a daily Package Manager on top of your existing lockers. One business day to a proposal.